Privacy Policy
Table of Contents
Matchi Matchi LLC, accessible at https://matchi-matchi.com, values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information and outlines your rights regarding your data. By using our website, you agree to this Privacy Policy.
Who We Are
Our website is operated by Matchi Matchi LLC, a limited liability company registered in the United States under registration number 3004800. For inquiries, contact us at hello@matchi-matchi.com.
What Information We Collect and Store
We collect information about you during the checkout process and when you interact with our site.
While you visit our site, we track:
- Products you’ve viewed: To show you recently viewed items.
- Location, IP address, and browser type: For estimating taxes and shipping.
- Shipping address: To estimate shipping costs and send orders.
- Cart contents: Cookies keep track of your cart while you browse.
When you leave a comment, we collect:
The data provided in the comments form, as well as your IP address and browser user agent, to help detect and prevent spam.
An anonymized string (hash) generated from your email address may be shared with the Gravatar service to check for an existing profile. This data is subject to Gravatar’s privacy policy. Once your comment is approved, your profile picture (if available) will be visible publicly alongside your comment.
When you upload media, we collect:
Uploaded files and their associated metadata. Please avoid uploading images that include embedded location data (e.g., EXIF GPS), as visitors to the site may be able to download and extract this information.
When you make a purchase, we collect:
Name, billing and shipping addresses, email, phone number, payment details, and optional account details (e.g., username and password).
We use this information to:
- Process orders and payments.
- Send you account and order updates.
- Respond to inquiries, including refunds or complaints.
- Prevent fraud.
- Set up and maintain your account for future purchases.
- Comply with legal obligations, including tax reporting.
- Improve our website and services.
- Send you promotional content.
How Long We Retain Your Information
We retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected. This includes compliance with legal, tax, and accounting requirements, or as otherwise required by applicable laws.
Who Has Access to Your Data
Members of our team (e.g., Administrators and Shop Managers) have access to:
- Order details: What was purchased, when, and where it was sent.
- Customer details: Name, email, billing, and shipping information.
Our team uses this information to fulfill orders, process refunds, and provide support.
What We Share with Third Parties
We share information with trusted third-party providers to fulfill orders and deliver services. This may include:
Payment Providers:
When you make a purchase, your payment information is securely processed by third-party payment providers. These providers handle your payment data in accordance with their own privacy policies and terms of service. We recommend that you review the privacy policies and terms of any payment provider you use through our website to understand how your information is handled.
Shipping Providers:
When fulfilling your order, we share your shipping information (such as name and address) with third-party shipping providers. These providers handle your data according to their own privacy policies.
Analytics Tools:
Anonymized data about your browsing behavior (e.g., pages visited, time spent on site) may be shared with third-party analytics providers. These providers process this data in accordance with their privacy policies.
Marketing Platforms:
If you subscribe to our newsletter or make a purchase from our store, we may use your email address and other necessary details to send you promotional content. Your information may also be shared with third-party marketing platforms, which handle your data in accordance with their own privacy policies. You may opt out of marketing communications at any time by following the unsubscribe link provided in our emails.
Cookies and Tracking
Cookies enhance your shopping experience and allow us to:
- Track cart contents.
- Remember login details and preferences.
- Analyze site performance.
You can adjust cookie settings in your browser, but this may impact functionality.
Embedded Content
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Data Security
We take reasonable steps to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of electronic transmission or storage is 100% secure. Notify us immediately at hello@matchi-matchi.com if you suspect unauthorized access to your account.
Your Rights
Under applicable laws, you may request:
- Access to the personal data we store about you.
- Correction of inaccurate or outdated data.
- Deletion of your personal information (subject to legal or operational requirements).
To exercise these rights, contact us at hello@matchi-matchi.com.
Children’s Privacy
Our website is not intended for individuals under 13 years of age, and we do not knowingly collect data from minors.
Legal Disclaimers
Matchi Matchi LLC is not liable for unauthorized access to personal information caused by circumstances beyond our control, such as cyberattacks.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be effective once posted on this page. Please review it periodically to stay informed of any changes.
Contact Information
For privacy-related concerns, please feel free to contact us at:
Email : hello@matchi-matchi.com
Last updated: 25 January 2025